Terms & Conditions
We are happy to host you on Katia Lifshitz's online site. An online store for selling fashion and home styling
These Terms and Conditions are an agreement between you, the surfer and / or the viewer and / or the user of the website or the information contained therein, the user and the website belonging to Katya Alfa H.P. 31262780 from 31 Allenby Street, Tel Aviv
This agreement is binding for all intents and purposes. Please read it carefully and carefully. Any user of the site may contact the site management at any time via the Contact Us tab on the site for clarification of the site's terms and conditions of use.
The purchase process
In order to make a purchase on the website, you must go to "Secure Purchase". Ordering products through the site does not require registration on the site using the registration form. The said registration is for the customer to choose. A user who registered on the site and forgot his password, can contact the company via email or phone number that appears under "Contact Us" on the site and the company will send him a new password. Product purchases can also be made by phone order by clicking the "Phone Order" button on the website. We undertake to get back to you within two working days for the purpose of making the telephone purchase. At the end of the purchase process, you will receive an initial email notification of the receipt of your order details (purchase confirmation). The purchase confirmation is a reference to the fact that your order details have been entered into the system. In the event that it turns out that the product you ordered has run out after you have been given a purchase confirmation, your money is sitting on you. In order for us to provide you with the products you have ordered, your order must be received and received by us in a proper and orderly manner, containing all the details required for the delivery of the products and your billing. If you do not receive a purchase confirmation within two days of making it - it must be assumed that there is a fault in it and therefore we recommend that you contact us using one of the contact details listed under "Contact Us" on the website. In the event of a disruption and / or error in the description of the product and / or service, their image, description, price or any other detail, the company will be entitled to cancel your purchase and you will not be charged any fee for the canceled order. In the event of a product being returned due to incorrect details provided by you, the company will be entitled to charge you any payment that will apply to it as a result, including payment for shipping and handling fees. Care must be taken to fill in accurate and up-to-date details. Entering exact details is at your own risk. The company will be entitled to change the prices of the products and the handling and shipping fees from time to time. In the event of non-receipt of the product by the deadline for delivery as defined in the "Shipping and Costs" tab on the website, the company must be notified in writing within 48 hours of the deadline for delivery to the email address listed on the website under "Contact Us"
The company takes the best possible precautions to maintain the confidentiality of the information and the privacy of its customers as much as possible and implements the most advanced systems and procedures for securing the information of customers and all users of the site, including using the SSL protocol to encrypt the information and other measures. All the data entered by the users into the site's computer system is not stored on the site but is passed to a third party to a clearing company that meets the PCI standard of the credit companies.
In cases beyond control and / or due to force majeure, the company will not be liable for any damage of any kind, indirect and / or direct caused to the customer and / or anyone on his behalf, if this information is lost or reaches a hostile party and / or used without permission . The company undertakes not to use the customer details registered on the site, but for the purpose for which they were provided. The company undertakes not to transfer the customer details to a third party (other than the credit card companies) without their approval
Delivery and shipments
The provisions of these Terms and Conditions regarding "Supply and Shipments" are in addition to the provisions that appear on the website under the "Shipping and Costs" tab.
The shipping fee will be paid with the payment for the product in accordance with the cost of the shipping fee that appears on the website under the tab "Shipping methods and costs"
The company undertakes to make every effort to deliver the order within the delivery time to the requested destination listed on the website
In cases where the company is unable to deliver the product on the date of delivery, a new delivery date will be arranged with you in advance
Product delivery times are business days Sunday to Thursday, not including Fridays, Saturdays, holiday eves, holidays, weekdays.
When delivering the product, the company may request the presence of the credit card holder when delivering the product, and / or presenting the identity card holder's identity card and / or the credit card holder's signature on a voucher as a condition for delivery of the product.
The company will not be responsible for delays in the delivery of the product in any case beyond its control, including in subsequent cases
A. Supreme power and without prejudice to the generality of the above, war, epidemic, hostilities, state of emergency and natural disasters
B. Strike at suppliers of services or goods needed to produce supplies and / or transport the products
third. For any reason related to the mission operation
Cancellation of purchase / replacement of products / defective products
The provisions of these Terms and Conditions regarding: "Cancellation of purchase / replacement of products / defective products" are in addition to the provisions that appear on the website under the tab "Exchanges, Returns and Cancellations of Purchases"
Cancellation of purchase
You can cancel a product order from the moment the order is placed (canceled on the spot) to 14 business days from the moment the shipment is received with a purchase invoice. And all subject to the provisions of the Consumer Protection Law 1981 (hereinafter: the "Consumer Protection Law") and regulations in our eyes
Cancellation of an order will only be made by phone and an explanation of the reason for the return. Cancellation of an order will be possible in accordance with the provisions below and in accordance with any law
A. Cancellation before delivery - Cancellation of an order before it is sent by the company. Upon cancellation of the order, the money paid by the garden will be refunded to the customer.
B. Cancellation after delivery - Cancellation of an order after the product has been shipped, subject to the customer returning the purchase by registered mail only to the address of the company specified in these regulations below, the product is closed in its original packaging, no use is made, the product is without damage, and / or defect and / or Body odors and / or perfume and not used at all. A product that is returned and does not meet the above requirements, will not entitle the customer to a refund and / or any other credit. In any cancellation, the customer will bear the cost of the shipping fees. The customer will be credited only after receiving the goods
The credit will always be made under the same conditions in which the transaction was charged and the means of payment from which the transaction was made
Credits from the credit card company and PayPal - the credit will be transferred to the credit card where the order was made. 5% of the transaction value is non-refundable. The credit will be transferred to the buyer's credit card in accordance with the schedules of the credit company / PayPal
It is clarified that no refund will be given on any other item used
Item replacement will be possible only up to 4 days from the date of receipt of the shipment, along with a purchase invoice
Products will not be exchanged for end-of-season items
In the case of a product exchange, its value will be equal to the value of the price of the product at the checkout on the day of exchange and not its price on the day of purchase. Delivery of the item in case of exchange or return at the customer's expense
If the customer does not notify the company of any defect in the product within 48 hours of receipt, this constitutes a notice that no defect has occurred and the customer and / or the customer will have no claim against the company and / or anyone on its behalf regarding the existence of any defect in the product
There is no liability for loss and / or fall of stones, buckles, etc. attached to the products
The Company shall be entitled to cancel a transaction or order in whole or in part in the following cases
A. A clerical error occurred whether in the product price or in the product description
B. If it is discovered that there has been a malfunction in the communication and / or a technical problem that prevented the users of the site from using the site properly
third. In case of force majeure, war, hostility, terrorism, emergency and / or anything else that will prevent proper sale
D. Out of stock
God. It is not possible to deliver the product
Notice of cancellation of an order will be sent to buyers by phone and / or email to the address specified on the registration page
The company and / or anyone on its behalf will not be responsible and will not bear any direct, indirect, consequential or special damage caused to the customer and / or a third party, including financial damage due to cancellation of the order and / or return of the product according to the provisions of this chapter
The site and the content that appears on it, including the design of the site, drawings, designs, illustrations, music, photographs, images, maps, videos, audio clips, text, graphics, etc. (hereinafter the "Information") are protected by the copyright laws of the State of Israel. , International conventions and copyrights of other countries. The user is prohibited from making changes, copying, publishing, distributing, transmitting, presenting, embedding, reproducing, licensing, creating derivative works or selling any part of the information contained on the site without the prior, written and express consent of the company
All intellectual property rights, including copyrights, designs, photographs, methods and trade secrets, are the property of the Company only. These rights apply, among other things, to the data on the website, including the list of products, description and design of the jewelry and any other details related to its operation.
No commercial use may be made of the data published on the site without the prior written consent of the company
No data published on the site may be used for the purpose of presenting it on the site or in any other service, without obtaining the Company's prior written consent and subject to the terms of that consent (if granted).
The domain name of the site, the trademarks (whether registered or not) are all the property of the company only. They may not be used without their prior written consent
As long as there are trademarks (including photos, drawings, etc.) submitted for publication by the companies offering products and services for sale on the site, then the trademarks are the property of those companies and may not be used without their consent.
The company and / or the management of the site and / or those on their behalf will not be responsible and will not bear any direct, indirect, consequential or special damage caused to the user and / or a third party, as a result of use or purchase through the site. Whatever it is - including loss of income and / or deprivation of profit that will cause for any reason, then the company reserves the right to cancel the specific order
If there is a clerical error in the product description, this will not obligate the company and / or the management of the site and / or anyone on their behalf.
The images of the products on the website are for illustration purposes only and there may be differences between the images displayed on the website, some or all of them, and the products actually sold.
In any case, the company will not bear any responsibility that exceeds the value of the purchased product, as well as any damage that is not direct and / or consequential damage.
The company is not responsible for the use made by the user not in accordance with the manufacturer's and / or the company's instructions and / or any other use of the jewelry
The company does not undertake to keep in stock all the models and / or jewelry whose photos appear in the store. In addition, the company and / or the management of the site and / or whoever acts on their behalf does everything in its power to verify who