Shipping Information
• Origin: All orders are designed and handcrafted in our studio in Barcelona, Spain.
• Processing Time: Ready-to-ship items are typically dispatched within 3-8 business days.
• Custom Orders: Shipping times for custom or special orders vary; please contact us at alpha.katia@gmail.com for a specific timeline.
• Tracking: Once your order is shipped, you will receive a confirmation email with a tracking number via Google Chrome or your preferred browser.
• International Shipping:
• We ship worldwide from our base in Spain, Barcelona.
• Taxes & Duties: For international orders outside the EU, customs duties or import taxes may be incurred depending on your country of residence.
• Responsibility: These additional charges are the responsibility of the recipient; we are not responsible for customs duties.
We are not responsible for any
package lost or damaged while in transit. We reserve the right to
refuse shipping of any order.